- Customer is responsible for sending back filters in good condition (reference Order #)
- Customer is responsible for all freight charges (to and from)
- Credit will be issued for product only (minus 25% restocking fee) NO SPECIALS!!
- Returns only within 30 days of actual ship date
If the product was ordered incorrectly by customer:
A new order will need to be created online for correct product. Please contact Filter Systems in order to receive an approved “RMA #” allowing the product to be returned. We do not accept returns without an RMA #.
How to contact us:
To obtain an RMA # or should you have other questions or concerns about our returns policy, email us at sales@filterstm.com.